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Returns & Replacements

At CKCART, quality and authenticity are our top priorities. Every product listed on www.CKCART.co.in is thoroughly inspected and verified by our Quality Control team to ensure it reaches you in perfect, brand-new condition.

Our Policy at a Glance

  • 7-Day Window: All products are eligible for return or replacement within 7 days of the delivery date.

  • Exchange Only: We follow a No Refund Policy. We do not offer monetary refunds; however, we are happy to facilitate an exchange or replacement for your purchase.

  • Quality Assured: We only accept returns for items that are in their original, unused condition with all tags and packaging intact.

1. 7-Day Replacement Policy

If you receive a product that is damaged, defective, or different from what you ordered, you are eligible for a free replacement.

  • The replacement request must be raised within 7 days of receiving the package.

  • The replacement is subject to stock availability. If the item is out of stock, we will offer an exchange for a different product of equal value.

2. 7-Day Exchange Policy

Not the right fit? No problem. You can exchange your product for a different size or a different model within 7 days of delivery.

  • Note: Items must be unworn, unwashed, and in original packaging.

3. Refund Policy

Please be advised that CKCART does not entertain refund requests. Once a purchase is made, the amount cannot be credited back to your original payment method. We provide value through high-quality replacements and exchanges instead.

How to Start a Return or Replacement

To make the process as fast as possible, we handle all requests via WhatsApp.

  1. Message Us: Reach out to our support team at +91 94454 27911.

  2. Provide Details: Share your Order ID and a brief description of the reason for the return/replacement.

  3. Quality Check: For damaged items, please share a clear photo or a short video of the product.

  4. Verification: Once our team verifies the request, we will guide you through the next steps for the pickup or shipping of the item.

Click here to chat: Contact Support on WhatsApp

CKCART reserves the right to refuse a return if the product does not meet our quality standards or is returned after the 7-day eligibility period.

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